Question 1

What is ZedPlayer?

Accepted Answer

ZedPlayer is a high-performance media player application for Smart TVs and mobile devices that allows users to play their own legally acquired M3U playlists and Xtream Codes streams. ZedPlayer does not provide, host, or sell media content.

Question 2

How can I activate my device license?

Accepted Answer

Open the 'Activation' page on this website portal. Enter your device's MAC Address, accept the terms, and complete the checkout payment process. Alternatively, you can purchase activation codes through authorized resellers.

Question 3

Where do I find my MAC Address and Device Key?

Accepted Answer

You can find both your MAC Address (format AA:BB:CC:DD:EE:FF) and the 6-digit Device Key directly on the home screen or inside the Settings menu of the ZedPlayer application on your TV client.

Question 4

Can I transfer my license to another TV or device?

Accepted Answer

Yes, device license transfers are allowed. You can swap your MAC address directly from the customer dashboard page or request a transfer through your reseller, preserving your active license days.

Question 5

Does ZedPlayer offer refunds?

Accepted Answer

If you purchased through a reseller, they can process a refund within a 72-hour window of purchase. See our Terms of Service for the full refund policy.

System Status

Backend API